Description
TEXTBOOK: Tourism: the world’s biggest industry.- Structure and organization of the tourist industry I.- Structure and organization of the tourist industry II.- Impacts of tourism.- Sustainable tourism.- Alternative tourism.- Resort tourism.- Cultural tourism.- Bi-directional communication: correspondence and phoning.- Employment in tourism.
COMMUNICATIVE SITUATIONS: Booking accommodation. Meeting people.- At the airport. Reservation through the tourist office.- Being a tour guide. Reserving a sighseeing tour.- Environmental issues in tourism. Potentially dangerous situations in tourism.- Tourism in developing countries. Tourism survery.- Tourism as an alternative source of income. Reservations over the telephone.- Ski resort. Travel difficulties.- A museum tour. Satisfying tourists’curiosity.- Complaints. Leaving and taking messages.- Job hunting. The interview.
WORKBOOK: Preface.- Exercises related to the learning tasks in unit 1-10.- Compulsory tests.- Projects.- Key. Solutions to the exercises.
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